Books Authored by Sorensen and Wilder

Risk management is the responsible supervision of an activity, operation, or process so as to minimize the potential for loss, as well as to maximize safety for the involved individuals and teams. Risk management doesn’t just happen on the fireground or at the emergency incident. It begins at the fire station for firefighters, staff personnel, and visitors. This book defines risk management and the aspects of loss, including safety committees, accident investigation, risk management on the fireground, and the issues surrounding sexual harassment. A five-step process is given to help you develop your department’s risk management program. Case studies are also provided to show examples of specific incidents and risk exposure. Risk Management in the Fire Service will help you and your department understand risk management and the problems that you face. In addition, you will learn how you and your personnel can manage these problems to avoid confrontation and possible risk exposure in the future. Specific examples of common departmental loss exposures are given to further enhance your understanding of the potential problems.
Two seasoned professionals in healthcare aggression management analyze specific cases of violence and examine alternative approaches to facilitate safer outcomes. Applicable to pre-hospital, acute care and long term care, the book provides readers with de-escalation techniques and step-by-step guidelines for recognizing and diffusing aggressive behavior before it becomes violent. Features guidelines and techniques for defusing aggressive behavior in EMS, Hospitals/Clinics, workplace, domestic violence and gang situations. Features the "Prevent" Plan for Violence and the Aggression Continuum. For all levels of care providers who may face the potential of aggressive or violent action against them.